Solutions that Deliver
Business Value

Enterprises can leverage the power of StreamAnalytix and our world-class professional services team to build breakthrough solutions that deliver significant business value. Some examples include:

Real-time VOIP and Call Center Analytics

Monitor and boost quality of customer service while it is happening

  • Piece together different parts of a call and observe the behavior of the call in real-time
  • Get real-time stats on all calls, agents, and queues
  • See dominant and abandoned pathways in the IVR
  • Set SLAs and get exception based alerts in real-time for process and performance breaches

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Streaming ETL

Understand and provide what the customers want - NOW!

  • Customer 360° view
  • Correlate information to present the right offer at the right time based on personal profiles and preferences
  • Monitor and optimize the performance of your digital marketing efforts
  • Uncover opportunities for growth and areas of improvement
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Log Analytics

Ingest, search, and analyze all your logs in real-time

  • Remote log collection agents
  • Hi-speed and hi-volume continuous log collection
  • Dynamic, flexible, and run-time message format configuration
  • Search, view, and analyze in real-time
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Real-time Marketing

Understand and Provide What the Customers Want - NOW!

  • Monitor all customer interactions and respond with real-time ads and offers
  • Correlate data in motion and data at rest (e.g. CRM data) to create powerful customer views, profiles, preferences and recommendation engines.
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Deep Social Listening

Perform deep sentiment and topic analysis in real-time

  • Uncover insights and trends in consumer preferences, emotions, and behavior
  • Quantify consumer perception about your brand, products, services, and competitors
  • Drill down to specific details for deep insight into social conversations

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Predictive Maintenance

Predict and prevent equipment failures

  • Uncover hidden patterns and unhealthy performance trends for better utilization, availability, and performance
  • Maximize productivity and profitability with people, processes, and assets alignment
  • Predict asset failure to optimize supply chain processes and quality
  • Take preventive corrective actions